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Technician in a white coat using a HoloLens headset to interact with an industrial machine in mixed reality, as part of an immersive training course developed by HoloForge Interactive for UPSA.

UPSA360

Transforming industrial training

Background and genesis of the project

‍UPSA, a leading French pharmaceutical company, partnered with HoloForge to explore new approaches to industrial training through mixed reality.

The goal of this ambitious project: to condense 50 pages of instruction manuals into 5-minute interactive sessions on HoloLens.

Because UPSA’s production lines operate 24/7, and because the pharmaceutical industry demands flawless safety and precision, several challenges had to be addressed:

  • How to train employees without interrupting production?
  • How to help operators gain confidence and mastery with complex equipment?
  • How to recreate realistic crisis situations and hands-on exercises without impacting operations?

To meet these challenges, we developed an immersive training application on HoloLens, designed for the maintenance teams at UPSA’s Agen production site.

Whether for a new recruit or an experienced technician, each operator can now train directly on virtual replicas of machines, improving familiarity, safety, and productivity without halting production.

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Key Features and Tangible Outcomes

The HoloLens application offers a hands-on training and practice program directly integrated into the work environment.

Operators access short, visual, and interactive modules that effectively replace long theoretical sessions.

Thanks to mixed reality, UPSA can now train its staff continuously, enhance safety, and improve operational mastery without ever interrupting production.

The results are immediate:

  • The tool is simple and effective.
  • The technology remains invisible, focused on human.
  • Autonomy is quickly gained, and users grow in confidence.
  • Time savings lead to significant economies of scale for the company.
UPSA maintenance operator wearing a HoloLens headset and interacting with a digital twin of industrial equipment in mixed reality.
Maintenance of pharmaceutical equipment in immersion
Immersive view of a technician using HoloLens to check the steps of a mixed reality intervention report in a pharmaceutical environment.
Mixed reality intervention report
Group of UPSA employees using HoloLens to visualize an industrial machine in 3D during an immersive mixed reality training session.
Immersive collaborative mixed reality training at UPSA
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